Frequently asked questions
I received my order and it doesn't can i return it?
Yes, we accept returns on all full priced items. Items must have the tags on and liners must be attached. Please fill out the form below to begin. We will e-mail you a pre-paid shipping label. Once the items are received , we will issue your refund.
Is shipping refundable?
Shipping costs are not refundable.
Do you accept exchange?
Currently, exchanges must be made in store only. Otherwise, request a return label and place a new order for the desired items.
Can i return custom order
No custom designs are no refundable and can’t be returned.
What is return window?
Return request must be made within 14 days of order date.
Are sale items refundable?
Currently, any product discounted at 20% or higher considered is final sale. This includes, bin sales, red tag sales & any flash sales.